Good questions
Everything you need to know
- How does the on-demand studio work?
- You get our full library of Pilates classes on video, ready to stream whenever and wherever you like. No schedules, no booking — pick a class, press play, and move at your own pace.
- What's included in a membership?
- Unlimited access to every on-demand class, from quick express flows to full-length sessions across all levels. New flows are added to the library every week, at no extra cost.
- How do I cancel?
- There's no commitment — cancel anytime. Just sign in to your account, open your membership settings, and cancel in a few clicks. You'll keep access until the end of the period you've already paid for.
- Which devices can I stream on?
- Anything with a browser: phone, tablet, laptop, or smart TV. Simply log in to your account and your studio comes with you, wherever you are.
- I'm new to Pilates — is this for me?
- Absolutely. Classes are filterable by level, from beginner-friendly Foundations to more challenging flows. Every session is guided step by step, so you can start gently and build at your own pace.
- How often do new classes drop?
- Every week. We add new flows regularly so your practice stays fresh, varied, and inspiring, week after week.
- Do I need any equipment?
- A mat is all you need for most classes. Some sessions suggest optional props — a circle, bands, or light weights — but nothing is required to get started.
- How do I get help?
- We're here for you. For any question about your account, your membership, or a class, just send us a message and we'll be glad to help.