Privacy Policy
Last updated: June 21, 2026
This is a placeholder template — to be reviewed and finalized by the owner and legal counsel before publishing.
At Glow Pilates Online, we want your practice to feel calm and cared for — and that includes your data. This policy explains what information we collect when you stream our classes, buy a membership, or log in, and how we keep it safe.
Data we collect
We collect the information you share when you create an account or buy a membership: your name, email address, and billing details. We also gather usage data automatically, such as the classes you watch, your progress, and basic technical information (device type, browser) that helps us deliver a smooth experience.
Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our online studio is used. You can manage or disable cookies through your browser settings, though some features may not work properly if you do.
Third-party processors
To run the studio, we rely on trusted partners. Bookings, memberships, and payments are handled by Arketa and Stripe; video streaming is delivered by Mux. These processors handle your data under their own privacy policies, and we share only what is needed for the service to work.
Your rights
You can access, correct, or delete your personal data at any time, object to certain processing, or request a copy of your information. To exercise these rights, simply get in touch — we'll respond within the timeframes set by applicable law.
Data retention
We keep your data for as long as your account is active or as needed to provide our services. When you close your account, we delete or anonymize your information, unless the law requires us to retain it longer (for example, for accounting or tax obligations).
Contact us
Have a question about your data or this policy? Reach out and we'll be glad to help. [Contact details to be completed by the owner: contact email address and, if applicable, postal address.]